Carlos Eduardo Martins Serra

BRM and the PMO

The role of the PMO in the benefits realization process

Since I first heard about project management, which was over a couple of decades ago, I know of organizations establishing project, program and portfolio offices to support their change initiatives in various ways. Many times, these functions were very bureaucratic and therefore seem by both project teams and project stakeholders just as a hurdle to …

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Project Governance

Project Governance Sounds Important – But What Does It Actually Look Like?

Governance is a buzzword that naturally sounds like something pretty relevant, maybe because it reminds us of government or of the verb to govern. However, many people would find it difficult to explain what governance is in practical terms. On an organisational level, most of us may see governance as a board of directors making …

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Change or not Change

How Can I Realize Benefits If I Don’t Manage Change?

Whenever we talk about benefits realization, we start from the idea that (we) project managers are always managing part of an organizational change. Such changes are expected to enable our organization to achieve at least a business objective that generates value. This whole process of getting from the current situation to the future improved or …

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Benefits Realisation Management roadshow – next stop: Ljubljana, Slovenia

In a few weeks time, I’ll be presenting the keynote ‘Enterprise Benefits Realisation Management: Managing the creation of strategic value to the organisation’ and the workshop ‘Benefits Identification and Benefits Tracking: Building blocks for effective Benefits Realisation Management’ in Ljubljana, the capital of Slovenia. I am usually quite excited with the preparations for a conference. …

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New Book | Benefits Realisation Management: Strategic Value from Portfolios, Programs, and Projects

My book has finally been released. That is quite exciting! Benefits Realization Management: Strategic Value from Portfolios, Programs, and Projects is the result of around five years of work. It started as part of my award winning research on the subject at the University of Warwick. After the conclusion of my research, it has gradually …

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Benefits realisation management and strategy execution

Introduction – context for benefits realisation Over the last few decades, organisations have gradually developed a general understanding that all projects are investments (mainly in organisational change) and consequently the potential realisation of expected/desired benefits have been increasingly recognised as the main driver for organisations in making their investment decisions. Therefore, from an investment perspective, …

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Key Roles

Enterprise Benefits Realization Strategy: laying the foundations to maximize return on investment

When in high school I first heard about a cost-benefit analysis, it made a lot of sense to me that every investment (i.e. cost) made by a person or organization is expected to generate some type of return (i.e. benefit). That was probably the first time when I understood benefits in a logical and mathematical …

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The Value Gap

Benefits Realisation Management explained in simple terms

I recently experienced an award-winning project manager summarising my presentation about Benefits Realisation Management and Project Success at the PMI Global Congress EMEA (May/2015) in a way that is probably better than I would do. Elizabeth Harrin has cleverly split the first half of my presentation into 4 parts, which in my view has made …

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Stakeholders Analysis

Stakeholders Analysis: Power/Influence-Interest Matrix

A colleague of mine recently commented to me about the challenge of creating a management plan for a large group of stakeholders. I found this a very interesting situation, so I decided to share my suggestion here on this blog, because others may have the same question in mind. A stakeholder management plan combines various …

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Benefits realisation management and project success

Benefits Realisation Management and project success: new research article (International Journal of Project Management)

Benefits Realisation Management (also known as Project Benefits Management or Benefits Management) has been under the spotlights in the Project Management community in these last years. The ‘new’ discipline has been increasingly studied and employed by organisations and practitioners as a set of processes which can ensure the execution of business strategies and creation of …

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